Advance Your Full-Mouth Treatment Plans to GO!

Monopoly, a great game of strategy that advances you around the board to purchase various properties (except Boardwalk, because it is so very expensive) and trying to get a monopoly of the same color places.  The one thing I always looked forward to is the chance care that would advance you to Go. Why do you ask?  Because you get extra money by landing on Go!

You may be thinking, what on earth does a board game have to do with medical billing for full-mouth treatment plans?  Thank you for asking!  As I recall the game, there are several types of players that are guaranteed to not win.  Which one are you?

The Distracted One

This type of player does not pay attention to the board or where the other players are, even having no idea if another player owes them money by landing on their property.  Now think about this type of person in the dental office looking to bill medical insurance. When you do not ask questions or should I say the right questions, you cannot establish medical necessity.  Not paying attention to medical conditions that have oral manifestations or the exacerbation of these conditions because of the problems of the mouth, can be detrimental to successful medical billing for dentistry.  The result is worse than losing the game, it is not helping your patient get healthy.  I have a saying, no one loses all their teeth or needs full mouth crowns for no reason…ask questions.  Here are some of my favorite questions:

  1. Have you had any new prescriptions?
  2. If I were to ask you to spit in a cup when you wake up, could you do it without any difficulty?
  3. Has your doctor prescribed a higher or lower dosage in the last year?
  4. If yes, have you noticed any side effects like nausea, dry mouth, tired, hungry, not hungry?
  5. I noticed you have Lupus, can you describe to me what a bad day may look like for you (as in, cannot get out of bed, sore body or joints, etc)?

Giving them some options of what you are looking for can spark a thought or help them remember something.

Controller of the Board

This player is a strong player and wants to make sure that all the best properties are purchased…by them.  They may even make sure that people are taking turns quickly by handing them the dice.  Now think of a person in dental that may have this strong presence; a patient may feel strong-armed and without options by someone that must be in charge. Be present during the consult and listen to where the patient is at emotionally and financially. 

Giving our patient’s a payment option such as CareCredit is not a weakness, it shows strength and understanding of your doctor.  I would also like to add that it gives time for the medical claim to be processed.  Please do not tell your patient that medical will take care of it and they have nothing to worry about…that is a recipe for disaster.  Even on the medical insurances I know best, I do not say that medical will cover a dime because you never know 100% that it will be processed the way you think.  It only takes one disappointed patient to give a bad review.

Incognito Player

With every roll, this player calculates what number needs to show up to get them around the other properties, thus limiting interaction with another player.  In the dental office, this team member will show a patient with not only presence, but with voice inflection, that maybe the doctor is not right.  Being confident and caring shows that your doctor wants the best treatment for your patients.  If there ever needs to be a change in treatment either by phase or type, always let the patient know that you will need to check with the doctor…never undermine authority.  For medical billing, if you present to the patient that you have a good case, it can come off to the patient that you are unsure just by your voice inflection.  You can be confident without promising.

Advancing your full mouth cases to GO requires an understanding of the procedures as well as medical difficulties that compromise the oral cavity.  Education on this is the best way to make it around the board and for successful treatment for your patients.  After all, isn’t that why we are in dentistry…to help our patient’s achieve great health?

6 thoughts on “Advance Your Full-Mouth Treatment Plans to GO!”

Leave a Comment

Your email address will not be published. Required fields are marked *

Imagn Medical Billing Service

Due to the complex nature of medical insurance billing, most dental offices are not equipped with the knowledge to properly credential national payers, submit successful claims, or handle aging and appeals. Imagn Medical Billing Service performs the proper credentialing and billing for you, which results in fewer denials and time well saved as you rely on expert help.

One-Time Credential Fee

$795/per dentist

The key to more successful payments

Our experts complete the process so you can start billing medical insurance. Each dentist billing medical insurance needs to be credentialed.

Pay Per Case

Verification of Benefit

$35 per vob

We get your patient’s insurance information so you can set proper expectations with the patient regarding the specific coverage available and any out of pocket fees. This is the most critical step in all of medical billing.

Per Authorization

$40 per auth

All procedures require pre-authorization in order for your practice to get paid. Gaining appropriate authorization can be challenging, let our experts get the job done for you.

Claim Submission

8% of successful claim

You don’t have time to sit on hold. Let us sit on hold and handle the claim submission work for you  We also handle the aging and appeals so you can focus on your practice.

Choose Your Software

Imagn Software is your one stop solution with both medical billing and dental sleep medicine capabilities with world-class support

What most dentist don’t know is that medical billing can increase your case acceptance rate and ensure your patients get the care they need.

Imagn Software

$195 /month

No contract and your satisfaction guaranteed.

Our goal is to give you the best experience. But if you are not satisfied then we will give you a full refund for your software access fee within 30 days of purchase.

Add Imagn Sleep Software

$100 /month

Our software provides everything you need

to give your patient’s the sleep care they deserve.

Patients can no longer afford to have dentists ignore the responsibility of providing care for sleep disorders. Two out of every three Americans report poor sleep; the ability to breathe well is the most important factor in determining a person’s sleep quality. 

Imagn Software Set-up Fee

$399 one-time fee

No contract and your satisfaction guaranteed.

Our goal is to give you the best experience. But if you are not satisfied then we will give you a full refund for your software access fee within 30 days of purchase.

Choose Your Monthly Devdent Support Program

In order for you to succeed, we offer a unique range of customer support solutions including coaching, online resources, implementation programming, and so much more. We keep an eye on the ever changing industry trends so you can focus on your practice

Medical Billing Support

$200 /month

The program to get and keep your staff trained.

Dental Sleep Medicine Support

$200 /month

The program to implement Dental Sleep Medicine into your practice.


$345 /month

Get both of the Medical Billing and Dental Sleep Medicine Support programs at a discount.

I am already an expert