Course & Event Policies

Refund Policy

All event tickets are non-refundable, with no exceptions.

Ticket Course Transfers

Ticket transfers are available by emailing more than 30 days prior to the event.  You must include the new course selection at the time of the transfer request.  Please note, transfer requests will be denied if the event is within 30 days or if the transfer request location is sold out. Tickets can only be transferred one time to another course of equal or lesser value. Devdent does not guarantee that there will be another course available that works with your schedule.

Attendee Transfers

Tickets are transferable between attendees by notifying Customer Service ( However, we cannot guarantee that there will be dietary specific food options available if the request is made less than 30 days before the event.


Coupons are only valid during the advertised promotion period. Prices are subject to change without notice. Course registration discounts are not valid toward S&H or tax. Offer applies to credit card purchases only and is not retroactive for orders placed prior to receiving the offer. Not valid in combination with any other coupons, discounts, specials, vouchers, redemption codes, or on gift certificate redemption orders unless otherwise stated.

Cancellation Policy

If an event is ever cancelled due to the venue’s inability to hold the event due to weather or natural disaster, refunds will be processed within 30 business days.

Catering & Food Policy

We strive to have food choices that meet individual dietary restrictions. Our goal is to provide a welcoming environment; however, it is not always possible to provide food for specific dietary restrictions (i.e., Vegan, Pescatarian, etc.) due to the local food options.

For attendees that have a particular diet or extreme allergy, we recommend that they bring an alternative food option to ensure they have food during the course. Special dietary needs will not be fulfilled on orders placed within five days of the course or event.

Outside food is permitted at any course or event.

Sponsors & Promotions

Sponsors & promotions given out at courses are subject to change from course to course and are not guarenteed to be offered at every course. If you have questions about a sponsor promotion please contact the sponsor directly.

Ticket-Holder Behavior Policy; Ejection and Cancellation

We reserve the right to refuse admission to or eject any person whose conduct we deem is disorderly. This includes, but is not limited to anyone who uses profane, vulgar or abusive language, or who fails to comply with the venue’s rules or policies. In any such event, you shall not be eligible for, and we shall not be obligated to issue you a refund for any such purchase, and we shall not be liable for any incidental or consequential expenses incurred by you.

Notwithstanding anything herein to the contrary, no refund shall be provided to you in the event you violate the Terms and Conditions of Use or the Terms and Conditions of Sale of this Website, or in the event you fail to abide by all rules and policies related to the venue where the event is located, which violation or failure results in your inability to gain admittance to the venue or ejection from the venue.

By purchasing a ticket to any of our events and/or attending, you acknowledge and agree to be bound by the terms and conditions set forth in this Policy as well as the Terms of Use and Privacy Policy If you do not agree to these Policies, please do not attend the event or purchase anything, or enter into any transaction with us.

Imagn Medical Billing Service

Due to the complex nature of medical insurance billing, most dental offices are not equipped with the knowledge to properly credential national payers, submit successful claims, or handle aging and appeals. Imagn Medical Billing Service performs the proper credentialing and billing for you, which results in fewer denials and time well saved as you rely on expert help.

One-Time Credential Fee

$795/per dentist

The key to more successful payments

Our experts complete the process so you can start billing medical insurance. Each dentist billing medical insurance needs to be credentialed.

Pay Per Case

Verification of Benefit

$35 per vob

We get your patient’s insurance information so you can set proper expectations with the patient regarding the specific coverage available and any out of pocket fees. This is the most critical step in all of medical billing.

Per Authorization

$40 per auth

All procedures require pre-authorization in order for your practice to get paid. Gaining appropriate authorization can be challenging, let our experts get the job done for you.

Claim Submission

8% of successful claim

You don’t have time to sit on hold. Let us sit on hold and handle the claim submission work for you  We also handle the aging and appeals so you can focus on your practice.

Choose Your Software

Imagn Software is your one stop solution with both medical billing and dental sleep medicine capabilities with world-class support

What most dentist don’t know is that medical billing can increase your case acceptance rate and ensure your patients get the care they need.

Imagn Software

$195 /month

No contract and your satisfaction guaranteed.

Our goal is to give you the best experience. But if you are not satisfied then we will give you a full refund for your software access fee within 30 days of purchase.

Add Imagn Sleep Software

$100 /month

Our software provides everything you need

to give your patient’s the sleep care they deserve.

Patients can no longer afford to have dentists ignore the responsibility of providing care for sleep disorders. Two out of every three Americans report poor sleep; the ability to breathe well is the most important factor in determining a person’s sleep quality. 

Imagn Software Set-up Fee

$399 one-time fee

No contract and your satisfaction guaranteed.

Our goal is to give you the best experience. But if you are not satisfied then we will give you a full refund for your software access fee within 30 days of purchase.

Choose Your Monthly Devdent Support Program

In order for you to succeed, we offer a unique range of customer support solutions including coaching, online resources, implementation programming, and so much more. We keep an eye on the ever changing industry trends so you can focus on your practice

Medical Billing Support

$200 /month

The program to get and keep your staff trained.

Dental Sleep Medicine Support

$200 /month

The program to implement Dental Sleep Medicine into your practice.


$345 /month

Get both of the Medical Billing and Dental Sleep Medicine Support programs at a discount.

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